Compassionate Drug Addiction Support
Confidential, compassionate care for people affected by drug addiction. We offer harm reduction, medication advice, and connections to specialist treatment when needed.
Practical information and supportive care
Understanding Addiction
Drug addiction is a complex combination of biological, psychological, and social factors. Early recognition and practical support can reduce harm and improve outcomes. Our approach focuses on understanding each person's situation, offering evidence-based advice on safer use, managing withdrawal symptoms, and connecting people to local specialist services. Family involvement, when appropriate, and ongoing aftercare are important parts of sustaining recovery. We emphasise non-judgmental conversations, realistic goal-setting, and building small steps towards improved health and wellbeing.
Medication Guidance
Personalised medication advice
Harm Reduction
Reduce harm and manage risks
Referral & Appointments
Connect to local treatment quickly
Practical services to reduce risk and support change
Practical Harm Reduction Services
We provide a range of practical services aimed at reducing harm and improving safety for people who use drugs. These include secure advice on safer consumption, information about overdose prevention, provision of naloxone where appropriate, and guidance on safer storage and disposal of medication. Our staff can discuss treatment options such as substitution therapies, support access to specialist detox or rehabilitation programs, and coordinate with GPs and community services. Every conversation is confidential and tailored to the individual’s needs and readiness to change.
Confidential consultations available
Non-judgmental professional advice
Flexible appointment options
Safe disposal and advice
Accessible support when you need it
Immediate Advice and Support
You can speak with our trained pharmacy team for immediate, confidential advice about substance use. We can advise on medication safety, interactions, and steps to manage withdrawal symptoms, and we will help you find specialist care if required.
Key Support Features
Our key priorities are safety, dignity, and practical outcomes. We offer one-to-one consultations to discuss drug use and related health concerns without judgement. If there are risks such as dangerous drug interactions or unsafe storage, we provide clear, actionable advice. Where appropriate, we can supply naloxone kits and training, explain how substitution therapy works, and refer clients to local specialist treatment or support groups. Continuity of care is important, so we aim to communicate with other healthcare providers only with consent to ensure coordinated support.
Confidential one-to-one consultations
Safe disposal of unused medication
Naloxone information and supply
Referral to specialist services
Stepwise support tailored to individuals
Pathways to Recovery
Recovery is rarely linear; small steps can lead to sustained improvements. We help people set realistic goals, identify triggers, and build practical plans for safer use or abstinence. Support can involve medication review, connection to psychological therapies, peer support groups, and family guidance. Monitoring and follow-up are available to adjust plans as needed. Our team respects individual choices and works collaboratively to reduce harm, support health, and improve quality of life for people affected by drug addiction.
Frequently Asked Questions
Answers to common questions about addiction support and pharmacy services.
What help can the pharmacy provide?
We offer confidential advice on medication safety, harm reduction, naloxone information, and referrals to specialist services when needed.
Is my consultation confidential?
Yes. Conversations about drug use are treated confidentially. We only share information with other professionals if you give consent or if there is an immediate safety concern.
Can I get naloxone here?
Where appropriate, we can provide naloxone kits and demonstrate how to use them, along with advice on overdose prevention.
Do you refer to specialist treatment?
Yes. We can make referrals to local addiction services, specialist clinics, and mental health support as part of a coordinated care plan.
What if I’m not ready to stop using?
That’s okay. We support people at any stage, offering harm reduction information and practical steps to reduce risk while respecting your choices.