Alcohol Support
Free, confidential pharmacy-based support for people concerned about their alcohol use. Practical advice, brief interventions and compassionate care.
Private consultations
Short, confidential one-to-one advice sessions.
Signposting
Referral to specialist services and support groups.
Harm reduction
Practical tips to reduce drinking risks.
Key points
Our pharmacy offers discreet, non-judgemental brief interventions and practical information aimed at reducing immediate harms and helping you make safer choices. We can explain signs of dependence and withdrawal, provide guidance on reducing intake, and connect you with treatment or mutual aid groups if needed. Appointments are flexible and confidential; we prioritise privacy and practical steps you can implement right away. Whether you want to cut down or seek specialist care, we provide clear options and compassionate support tailored to your needs.
Confidential pharmacy consultations
Practical harm reduction advice
Supportive, non-judgemental staff
Signposting to specialist services
Support tailored to your needs
What we offer
We provide brief, evidence-based interventions delivered in a private setting to help you reflect on your drinking and consider change. Our pharmacists can assess drinking patterns, offer personalised advice on cutting down, discuss safer drinking techniques, and inform you about medication and support options. If dependence or withdrawal is suspected, we will explain risks and arrange timely referral to specialist services or your GP. We also provide literature, signposting to local and national helplines, and follow-up where appropriate. Our aim is to make help accessible, practical and non-stigmatising for everyone.
Simple steps to begin
How support works
Start with a brief, private conversation about your alcohol use and any concerns. We listen without judgement, assess risk, and suggest practical changes you can try immediately. If appropriate, we provide written harm reduction tips, discuss medication options supervised by a clinician, and arrange follow-up or referral. For urgent withdrawal concerns we will advise immediate clinical assessment. Our service connects you to community resources and helplines, offering a joined-up approach so you are supported every step of the way while keeping your confidentiality central.
Confidential chat
Personalised advice
Follow-up options
Referral and helplines
Signs and next steps
When to seek help
Seek support if you notice increased tolerance, withdrawal symptoms, difficulty cutting down, or alcohol-related harm to relationships, work, or health. Sudden changes, blackouts, or drinking to avoid withdrawal require prompt attention. Our pharmacy can help assess the situation, provide immediate advice on reducing harm, and guide you toward medical care if withdrawal risk exists. Early conversations make a big difference; we can arrange safe referrals, discuss medication options, and support you with practical plans to reduce consumption while keeping safety and wellbeing as priorities.
We are here to help
Confidential, non-judgemental support
Our team offers discreet guidance in a supportive environment. You won’t be judged — just listened to and helped with clear, practical steps toward safer drinking or treatment options.
Frequently asked questions
Common questions answered about our alcohol support service.
Is the service confidential?
Yes. Consultations are private and information is treated confidentially unless there is a serious safety concern.
Do I need an appointment?
Appointments are recommended for privacy, but walk-ins may be accommodated when possible.
Can you help with withdrawal?
We can assess withdrawal risk and advise immediate steps, but severe withdrawal requires urgent medical care and referral.
Do you prescribe medications?
Pharmacists can advise on medication options and refer to prescribers; prescribing is arranged via GP or specialist services.
Is there a cost?
Basic advice and signposting are free; any prescribed treatments follow standard NHS or private charges.